(Hybrid) Receptionist

Silver Moon Indonesia · 📍 Mempawah, Kalimantan Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
Silver Moon Indonesia is seeking a dedicated and professional Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests and visitors, ensuring a warm and welcoming atmosphere. This is a hybrid position, allowing you to work both in the office and remotely. We offer a competitive salary and a collaborative work environment.

📋 Tanggung Jawab Pekerjaan

Greet guests and visitors with a friendly and professional manner.,Answer and direct phone calls, emails, and in-person inquiries.,Check-in and check-out guests, and assist with room assignments.,Maintain accurate and up-to-date guest records and reservations.,Handle front desk operations, including cash handling and financial transactions.,Assist with event planning and coordination, including room setups and guest accommodations.,Monitor security and safety measures, and report any concerns to the appropriate personnel.,Provide excellent customer service and resolve guest complaints or issues.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality, Tourism, or a related field.,Minimum of 2 years of experience in a receptionist or front desk role.,Strong communication and interpersonal skills.,Proficiency in English and Indonesian languages.,Computer literacy, including proficiency in office software and reservation systems.,Ability to work well under pressure and manage multiple tasks simultaneously.,Familiarity with hotel or hospitality industry software and systems.,Valid SIM card and reliable transportation for hybrid work arrangements.

🛠️ Keahlian

Excellent customer service skillsMultitasking and time managementAttention to detailProblem-solving skillsBasic accounting and financial management skillsEvent planning and coordination skills
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